All sales orders submitted online are subjected to Commune's acceptance.
Sales order acceptance and completion of the purchase will take place once the order has been dispatched. Until that time, Commune reserves the right to reject the Sales Order.
Once the online purchase has been made, our customer service associates will contact you regarding delivery.
Commune reserves the right to cancel or terminate the obligation to fulfill any sales order, for any reason whatsoever, even after a sales order is confirmed and paid for by the customer, with or without notice. Commune shall not be liable for such termination or cancellation. In such an event, a full credit refund will be made to the customer.
All prices quoted are inclusive of goods and service tax, unless otherwise stated.
Payment made through the website shall only be through credit card payment unless otherwise stated.
Voucher codes can be utilized for online purchases and will be issued with their own set of conditions which are specific to each version of the code.
All online and in-store purchases made are subject to the same warranty, exchange and return policies.
If you change your mind and decide to cancel your order, please notify us within 48 hours from the date of purchase and there will be no fees incurred. All cancellation requests must be emailed to firstname.lastname@example.org
All cancellation requests received after 48 hours will be subjected to the following cancellation fees for regular priced items:
|> $500||$50 per product|
|< $500||5% of Product Value|
Cancellation policy strictly does not apply to the following non-regular priced products:
Changes cannot be made to the following items:
Should you wish to return an item, you can do so within 14 days from the date of delivery with a chargeable restocking fee starting from 25% (e.g. Invoice amount $500, refund would be $375; restocking fee $125). The restocking fee will be subject to the condition of the item at the point of collection.
Please note that the delivery fee is strictly non-refundable.
Returns will not be accepted if the condition is deemed in our reasonable opinion, not limiting, the item is no longer in an acceptable condition due to wear and tear, misuse or due to abnormal usage and such.
The return policy does not apply for the following:
Please write to us at email@example.com for us to facilitate the return. The team will then contact you to schedule the collection.
The refund will be processed in 14 days from the date of collection and credited back through the original mode of payment. Commune reserves the right to change the mode of refund.
We regret that we strictly will not accept any returns after 14 days from the date of delivery.