Shopify POS
Getting Started with Shopify POS
Your complete guide to downloading, logging in, and using the Shopify Point of Sale system effectively.
What is Shopify POS?
Shopify POS is more than a cash register. It's an application that unifies our physical and online stores, allowing you to manage everything from a single, powerful terminal.
A Unified System
Connects our physical retail store with our online operations in real-time.
Manage Everything
Process sales, track customer information, and manage inventory seamlessly.
Sell Anywhere
Turns your designated tablet or mobile phone into a complete checkout station.
Getting Started in Two Simple Steps
Follow this process to get the app and log in for your shift. The initial device setup will be handled by your manager.
Get the App
The Shopify POS app is available for both **iOS** and **Android**. Simply search for "Shopify POS" in the Apple App Store or Google Play Store and install it on your assigned store device.
Use Your Staff Login
You will be assigned a unique **4- to 6-digit PIN**. After the initial setup is complete, use this PIN on the app's lock screen to access your personal staff account. Remember to keep your PIN confidential. (Your PIN will be privately WhatsApp to you)
Your Daily Operations
These are the core functions you'll use every day. Click through the tabs to learn about each key area of the POS.
The Checkout Process
- ✓**Add Products:** Use the search bar or the built-in camera to scan barcodes.
- ✓**Modify Cart:** Easily adjust quantities, remove items, or add special order notes.
- ✓**Apply Discounts:** Add customer-specific or automatic promotional discounts.
- ✓**Take Payment:** Accept credit/debit cards, mobile wallets (like Apple Pay), and cash.
- ✓**Provide Receipts:** Offer customers a choice of a printed receipt or a digital one via email/SMS.
Focus on Key Daily Tasks
While all features are important, your day will primarily revolve around these core activities. This chart shows a typical breakdown.
Tips for Success
Follow these best practices to ensure a smooth and professional experience for both you and our customers.
Start of Day
Always verify that all POS hardware (card reader, printer) is connected and working correctly before your first transaction.
End of Day
Follow your manager's instructions for closing out your shift, including cash counting and end-of-day reports.
Stay Current
Ensure the POS app is always updated to the latest version to access new features and security improvements.
Ask Questions
If you're ever unsure about a feature or process, don't hesitate to ask a manager or a senior staff member for help.